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Vijay Menon Session at HIP 2018

Vijay Menon Session at HIP 2018

Re-imagine: the new mantra for success

With a diverse experience of consulting with some of the iconic businesses in India, Vijay Menon’s
interaction at B-HIP 2018 was insightful. Read and know for yourself…

Transformational leadership & human excellence

Vijay Menon, key-speaker for B-HIP 2018 presented business ideas through inspiring presentations of stories from
India’s iconic business successes to a humble and inspiring teacher from Dakshin Kannada.

BMPA’s annual general meeting is always a purposeful learning and social event; never a mere business transaction to meet the compliance requirements. Popular among the members as High Point, this year it was branded as B-HIP 2018 – short for BMPA High Point 2018. Young and hip indeed it was thanks to the fantastic venue at The Club Mumbai, the food and the drinks but what really made it lively was the critical speaker Vijay Menon’s remarkable
storytelling through his fast-paced yet impressively detailed and thoroughly engaging yet sharp speech about reimagining business to achieve new heights of excellence and success.

We are a product company into service

Wait! Did I read it right? You read it correctly. Sharing the story of Bhavarlal Jain, the maverick founder of Jain Irrigation Systems, Mr Menon said, “I met Bhavarlal Jain when he was 86. I asked him a straightforward question to understand the fundamentals of his successful life. His answer was simple: refusal to accommodate anything less than excellent in my personal life. Moreover, when you replicate it in the professional life what you create is not a company but a movement. Jain Irrigation, operating from Jalgaon in Maharashtra, is the second largest micro irrigation systems manufacturer in the world. Interestingly enough, over 17% of the company’s revenue is today generated out of the servicefocused agricultural commodities trade business. This is the result of a complete re-imagination of the microirrigation systems business.

The greatest and the most enduring capital is the world is ‘thinking’. One becomes a great thinker not because one is intelligent but because one understands the fundamentals of life and living.
– Vijay Menon

Jain Irrigation found out that the input cost of the farmer varies between 26% to 33% for power. Second greatest hurdle the farmers face is the shortage of finance from the organised sector due to poor farming outcomes, the uncertainty of returns and many more issues. With such high costs and inadequate financing, if farming is not sustainable, why would the farmers buy irrigation systems? This question sparked a thought at Jain Irrigation.

Transformational leadership & human excellence

Vijay Menon’s remarkable storytelling through his fast-paced yet impressively detailed and thoroughly engaging yet sharp speech gripped the B-HIP audience.

“Now we look at the person who buys our product. Our efforts are now focused on empowering the farmers, supporting farming so that they generate business to invest in our products,” Mr Menon shared what Bhavarlal Jain told him. Jain Irrigation started a cooperative to trade in agricultural commodities. The members are those who have purchased the Jain irrigation system. The produce of the farmers is stored in the warehouse, Jain Irrigation becomes the conduit for selling the produce, and because of it, farmers get much better price than a minimum support price defeating the agro-price fluctuations. This has improved the farming revenue for the farmers, and with the support
from Jain Irrigation, the banks are after the farmers for offering finance.

A rustic Bengali man in Amul summed up the fundamentals of success at Amul when he said, “we are taught here that you would first have to be defeated by yourself to be defeated by others. Your failure is your decision.”

While interacting with speaker Mr Menon, Bhavarlal Jain highlighted the thought behind the success of the

Transformational leadership & human excellenceAGM proceedings: BMPA’s annual general meeting is always a purposeful learning and social event; never a mere business transaction to meet the compliance requirements.

 

Transformational leadership & human excellence

Transformational leadership & human excellence

376 and 377: Meritorious students from GIPT, Mumbai; SIES, Navi Mumbai and Maharashtra Mudran Parishad’s IPTR were felicitated at B-HIP 2018 at the hands of key-speaker Vijay Menon and Nitin N. Shah, President, BMPA.

Jain Irrigation System’s agricultural commodities trade business. Mr Jain said, “I was looking at the customer profitability, not my profitability. This is how my customer looks at me as a partner and not a profiteering business.”

Amul: a vision to change India through dairy

“At Amul, I asked an open house audience: who is your greatest competitor? Their answer was an eye-opener. The milk vendor who delivers milk from door to door on the bicycle is my biggest competitor,” Mr Menon continued explaining the amazing confidence and the culture of servitude that backs the success of Amul across the nation and the precise reason behind the intriguing answer at Amul.

The fact that Amul operates in a sector in India – dairy and food products – where their most significant competitor
is the largest of the sector global Fortune500 company, Nestle, besides over half a dozen other companies spread across India. Some, like Mother Dairy, loosely modelled after the milk cooperatives that fuel Amul.

The Amul employees, however, believe and live up to the trust of the ordinary Indian consumer and the farmer in India. Amul employees know that milk is a matter of trust and a symbol of love and care, especially in India. Through the company’s journey, Amul has ensured that they keep the trust of the farmers, the suppliers of milk by paying them fair and on-time, and of the consumers by maintaining the best quality standards through the production process and the supply chain of the products.

“The worst thing you can do to yourself is tolerated, justify, legitimise, eternalise and glorify a mistake. That is an eternal recipe for disaster.” Andre Agassi

Mr Menon concluded the Amul story with a compelling fact that he was told by an employee of Amul working in Bardhaman (erstwhile Burdwan), West Bengal. “The employee handed over a handout to me,” Mr Menon shared, “and he told me, you add the revenues of the biggest five multinational corporate players in India in our sector in India, and yet we beat them. They add up to roughly about ₹14,000 crore while we are alone at ₹37,000 core.”

“The greatest and the most enduring capital is the world is ‘thinking’. One becomes a great thinker not because one is intelligent but because one understands the fundamentals of life and living.” Vijay Menon

Amul’s growth and success in India is quite a remarkable feat because, at the time of Independence of India, we
imported over 80% of our dairy products from Denmark, New Zealand and Switzerland. With the birth and growth
of Amul, a milk cooperative started by Tribhuvandas Patel in pre-Independence Gujarat, India not-only gained the selfsustainability in milk production but has achieved production surplus. Amul brought professionalism to cooperatives in India and brought dairy revolution in the country one farmer at a time.

On a mission to eradicate preventive blindness

“I am personally interested in how small ideas turn into great growth stories and lead the change. Aravind Eye Hospital is one such example from India,” said Mr Menon when he elaborated on this unique institute that bewilders the best business management gurus with its unique business model that marries free eye surgeries to the needy with enormous scale of operations with less than 10% patients paying the full cost of their treatment. It is the world’s largest ophthalmic service provider; India’s 1-3% eye surgeries and 0.7-1% of the daily global eye surgeries take place in Aravind Eye Hospital. The average productivity of a surgeon at Aravind is 18 times the surgeon in India, 35% higher than a surgeon in Europe and 65% higher than a surgeon in the USA. The volume does not compromise the quality of service to the patients: Royal College of Ophthalmology report says that Aravind’s quality performance in 18 of the 20 parameters is better than Harvard, one is on par and one is ‘intolerable levels.’ The Hospital operates at an unimaginable business model of high volume, low cost and high quality. The founder Dr G. Venkataswamy explained the almost impossible business model in his words: I never lost the imagination of a child. I find happiness by creating happiness. Learning from the standardisation of McDonald’s, Dr. Venkataswamy changed the ophthalmic surgeries in India and the world forever.

Aravind Eye Hospital was founded in 1976, by Dr.G.Venkataswamy, a man known to most of us simply as Dr V. In an eleven-bed hospital handled by four medical officers, he saw the potential for what is today, one of the most extensive facilities in the world for eye care. Over the years, this organisation has evolved into a sophisticated system dedicated to compassionate service for sight. The Aravind Eye Care System now serves as a model, for India, and the rest of the world.

“My professional excellence never came in the way of respectful listening to other person’s idea.”  Dr G. Venkataswamy, Padma Shri recipient and founder of Aravind Eye Hospital.

 Through the talk, Mr Menon shared the most inspiring stories of great leaders including India’s most loved President in the recent years, Late APJ Abdul Kalam; Chairperson of Godrej Industries Adi Godrej; Tennis champion Andre Agassi, and many more. Bringing home the message, Mr Menon cautioned, “At times our success is the cause of our failure; success brings both, money and ego. It is the ego that fails a thinker.

Sas Session on 20 October 2018

Sas Session on 20 October 2018

Completing the cycle- from selection to disposal

Proper handling of UV equipment, hazardous chemicals, and the correct disposal of waste, together play an important role

 

 Mr Shah conducted a session on UV, hazardous chemicals and their disposal.

On October 20, 2018, BMPA conducted a Sekho Aur Samjho 2.0 session with Nitin N. Shah the President of BMPA and Director at Award Offset curated by Iqbal Kherodawala, the PIC of SaS2.0. The session focused on the handling of hazardous chemicals, especially inks, with a particular focus on UV (ultraviolet) and other safety measures.

 

 

Starting with the basics

The session began on a light note wherein Mr Shah pumped up the audience by asking few basic questions: why have you chosen the printing field? What do you mean by an enterprise or a  company? An important question that we never ponder on, though being in the business; what is printing? Smart and spontaneous answers for all these questions helping in breaking the ice and made the entire session more interactive and engaging for each member of the audience.

Moving on, Mr Shah mentioned the processes in offset printing: roughly the conventional and UV printing. UV being a step ahead of the conventional printing, proves to be better and efficient. At present, UV printing is a new face of the printing industry, which will gradually turn into the only technology in the future. Pointing out a few advantages of UV printing, he said, “it can be printed on any substrate, it reduces emissions, and the solvent discharge does not happen. A common perception that resides in our minds that UV is harmful turns out to be wrong if we use it with care and precaution.” Mr Kherodawala added, “In today’s world where people want to get things done in minimum time with maximum quality, UV is convenient because the curing time is way quicker.”

The waste parts, residues and chemicals should be directed into waste tanks, and there should be a constant check to avoid any leakage or spilling.

 

Clutching the right UV ray

Further continuing, Mr Shah talked about the sources of UV. Apart from the natural sources, the artificially made sources of UV for domestic consumption are mercury lamps and arc lamps. He also mentioned the three types of UV lights: UV-A, B and C along with their ranges.

The different ranges of UV radiations are as follows:
• UV-A- 320-400 nm
• UV-B- 290-320 nm
• UV-C- 200-290 nm (gets neutralised by ozone in the stratosphere)

Depending on the intensity you set and the meter you get, you can choose between either going for UV-A or UV-B or a combination of both. At this point of selecting the right UV radiation type, one needs to answer a few questions, for example, what is the speed of the machine? Are the colours Spot, Pantone or the metallic?

After all this brainstorming the next step is the procedure of UV printing that one needs to keep in mind as particularly specified by Mr Shah. He explained, “when the UV printing is going on, firstly the ink is applied, which, we need to cure with the UV rays by setting the intensity and only when all these things are set in a perfect framework is when everything goes well.” Small details related to specific colours like Spot, CMYK or even substrates like Metpat and the role of UV radiation in it, was discussed in particular by the speaker-duo.

After briefing on topics like printing with UV, the requirement of curing, the ink area, all about the intensity and many such factors, the session slowly shifted onto the precautions one must take while working on the shop floor, handling UV equipment. While handling UV equipment precautions and prerequisites, such as putting up safety glasses, gloves and proper gowning and a few more.

 

Being Careful in Handling the UV equipment

Continuing with the similar topic of handling UV equipment, the second part of the session slides into few related aspects. Appropriate handling of UV lamps and machines is absolutely essential. Some precautionary measures that every person working and dealing with UV machines ought to know are:

 

Mr Kherodawala responded to the audience queries.

Mishandling of UV lamps along with various mistakes like improper maintenance, unclean reflectors and other obstacles are the primary reasons leading to reduced light intensity.

A UV lamp’s temperature is around 700°C and above; thus it should not be directly placed on the  floor. UV lamps include toxic chemicals like mercury that should be taken care of.

The people in-charge should regularly check the lamps with gloves and proper gowning.

An iron funnel should not be used as iron can act as a catalyst. Instead, it is advisable to use a plastic one for the varnish to flow through it.

As soon as your machine starts, the ducting starts simultaneously, and the exhaust which should be placed at the releasing end should be switched on at the same time.

People should not consume any food items while working in the machine peripheral areas as the UV rays can directly harm your food.

Couldn’t you attend the SAS session? Worry not! Scan the QR code to watch the video on BMPA’s YouTube channel BMPA CTP.

 

The disposal ethics

Right disposal and proper channelling of the waste was the further topic of discussion. When we talk about working in a UV press, it is mandatory to have separate waste tanks as well. All the waste parts, residues, solvents and other chemicals should be directed into those tanks, and there should be a constant check to avoid any leakage or spilling.
When it comes to the disposal of the UV lamps, one should wrap it properly and hand it over to the authorised agencies. Speaking about the destruction of these lamps he added, the lamps should be disposed of away from water bodies without harming the environment. Things like used blankets, used rubber rollers can be reused by breaking them into pieces, we can recycle these materials to produce energy instead of merely disposing of it. Lastly, Mr Kherodawala said, “it would not always be possible to carry out all these activities in the way they should, but primarily awareness is what is important. If we are creating waste, it is our responsibility to dispose of that hazardous waste in the correct manner without harming the environment and people.”

Lastly, they took a doubt solving session where questions related to difficulties regarding UV, pharmaceutical companies and problems associated to benzophenone, UV printing, the concept of water-based inks and other related concerns faced by the professionals were asked. The speakers patiently answered to all those questions, and the audience contended.

Involving students through personal and necessary interaction, Mr Shah conducted a spot-quiz with some basic questions for the students. When was paper invented and who invented it? What are the wood types that go into the making of paper? These simple yet important questions ended the session on a happy note.

Attentive audience listening to the session.

Study Tour 2018 at Bobst & KBA

Study Tour 2018 at Bobst & KBA

BMPA’s International Study Tours

2014: First visit was to Heidelberg, Germany. Heidelberg organised a workshop about value addition. Polar/IST and the four print houses shared critical insights into the human and material management. The key takeaways from the customer visits included efficient inventory control and comprehensive costing.

2015: Second visit was to Singapore, HP demo centre. A workshop about digital technologies followed by a customer visit enriched the learning experience. Then the participants visited Japan: Sakurai to learn more about innovations in value additions with the screen; Komori manufacturing to learn about the marquee Japanese quality and service; and finally to Ricoh Innovation and R&D.

2018: The third visit was to BOBST and KBA in May and June this year.

BMPA has always strived to deliver unique and innovative learning experiences; international study tours are one such example.

It is amazing to see how BOBST and KBA pay attention to minutest of the details to deliver quality products to their customers.” Mr Desai also shared an interesting observation, “Over the years, customisation has become a key aspect of even equipment buying; it reflects here at BoBST and KBA.”

BMPA organised its third international industrial visit to BOBST, KBA and a BOBST-customer from May 27 to June 1. The five nights and six days tour offered its xx participants from Mumbai’s print-fraternity to visit and interact with top executives from two leading global print technology manufacturers and their customers. The BMPA-convoy visited Lausanne in Switzerland to see BOBST’s manufacturing and a visit to its customer followed by the stay and visit to KBA in Dresden, Germany.

Firoze Reshamwala, member of the BMPA Managing Committee and a participant of the tour shares that he was inspired by the level land efficient use of automation and systems, but he also highlights that the use of small systems at the packaging level, like different coloured taps for top and the bottom of the box, has caught his attention. “The customer visit to a BOBST customer awed me with the scale of operations and the use of latest technology,” Mr Reshamwala adds, “avoiding manual interventions and paying attention to systems to deliver consistent quality day after day is the key learning for me from this tour.”

Agreeing with Mr Reshamwala, Mr Desai also underlines the SOPs and their immaculate implementation at these companies that ensure fewer errors and mistakes. “SOPs help them improve and sustain quality, while automation helps in improving efficiency. no doubt these companies are so well operated.” Decoding the cost-paradigm of automation in the Indian context, Mr Desai adds, “No double, automation involves higher initial costs, but to the extent possible, if we adopt automation to bring efficiency in operations, it will lead to increased productivity at better quality.

Coordinate, explore, and progress

BMPA is one of the most progressive associations in the country, and I cannot emphasise the importance of the role BMPA plays in organising the industrial visits,” highlights Mehul A. desai, President, BMPA. Hard work and coordination it is that makes these international tours possible and so hugely successful. It all began with a simple thought. Mr Shah shares, “When we decided at BMPA to explore the possibilities of the international tours for members, I thought of discussing with print technology manufacturers. Direct interaction of the printers with manufacturers would help printers with insights into the global standards of quality and operations.”

Mr Shah and BMPA team’s efforts have paid dividends as printers have had ample learning and bonding opportunities during all the BMPA industrial visits. “In Japan, Y. Komori, the owner of Komori Corporation personally attended and spent two days with our printers sharing a great amount of information and experience with each one of us,” fondly remembers Mr Shah.

BMPA study tour participants had the opportunity to visit the statue of the legendary singer in Switzerland.

A statue in Montreux, Switzerland, by sculptor Irena Sedlecká, was erected as a tribute to Mercury. It stands almost 10 feet (3 metres) high overlooking Lake Geneva and was unveiled on 25 November 1996 by Mercury’s father and Montserrat Caballé, with bandmates Brian May and Roger Taylor also in attendance. Beginning in 2003 fans from around the world have gathered in Switzerland annually to pay tribute to the singer as part of the “Freddie Mercury Montreux Memorial day” on the first weekend of September. The Bearpark And Esh Colliery Band played at the Freddie Mercury statue on 1 June 2010. Source: en.wikipedia.org

As individual business owners and printers, we would not have got access to so many senior people, or would not have had the personal interactions, or be guided through various manufacturing stages by top executives if not for the BMPA industrial visits. This was all thanks to BMPA and our PIC Mr Shah who organised these tours. I look forward to these tours as they offer great learning opportunities,” Mr Desai sums up the journey and the importance of BMPA industrial visits.

Seekho aur Samjho

Seekho aur Samjho

Periodic Knowledge & Know-How

Periodic Knowledge & Know-How Workshops for Supervisors and Staff (an initiative by the BMPA, PrintWeek India, GIPT & SIES’ GST). It’s time for return of the Seekho aur Samjho (SaS) by BMPA. SaS now comes back to you in a new, repurposed, revitalised Avataar.The goal at SaS is to have fully booked sessions

power packed with gyaan and superb takeaway comprising of hands-down practical solutions from experts of a given domain. To give more push to this Seekho Aur Samjho, the BMPA is now set to launch SaS-2 beginning April 2018. We continue to host the sessions at GIPT and SIES GST with support from PrintWeek India. What has changed are some basic tenets with regards to registration and participation.

Here’s How SAS-2 Will Work:
– Max 25 delegates per session
– Rs.1000/- + GST per delegate per session (Confirmation required for seat required with charges paid for in full and advance for entire series of sessions under SaS-2. Names can be shared later and substituted at will.)
– Rs. 2000/- + GST per delegate per session for walk-ins on the day (should there be seats to take)
– Tea/coffee and snacks will be extended to all participants
– Timings will be 1500 to 1800 hrs although subject to speakers convenience and any contingency that may arise.

How to Register?
– The sessions we have planned is given below in detail. To register make out a payment in advance and in-full per delegate registered by you. For eg: If your company is enrolling 2 delegates to SaS-2 then your payment would be 1,000 x 5 sessions x 2 participants = 10,000 + 18% GST. Delegate names can be shared later and substituted at will.
– All payments by cheque and in favour of The Bombay Master Printers’ Association.
– Necessary GST Invoice and Receipt will be issued to you for purpose of ITC at the time of receiving payment.

We look forward to empowering you and your team with significant know-how over all sessions of SaS-2.
Your suggestions are important and invited over email to <office@bmpa.org>

Help us make SaS-2 a success!

Best wishes,

Iqbal Kherodawala
PIC SaS-2

Content of SaS-2

Subject Synopsis VenueDates
How to improve Productivity by improving Teamwork Teamwork is extremely important in not only achieving quality targets, but is also necessary for achieving lower costs. GIPT 7th April
2018
Print Related Issues for Commercial and Packaging Finishing Session for Senior Production team members and those involved in Finishing departments SIES 21st July
2018
How to Handle Chemicals with probable hazardous nature for Man & machine With newer norms for Environmental controls as
well as stricter labour laws, it is now important that
we have regular training sessions in worker safety
and their ability to handle Press room Chemicals
SIES 6th October
2018
How to Enthuse Press-Owners to Motivate their workers With changes in owner-labour relations, motivation
has become a key to better productivity and
smoother interpersonal relations
GIPT 9th Feb
2019
How to Dispose off :
Inks/Chemicals/UV Lamps/Printed sheets
With stricter Environmental laws, this subject
becomes fundamentally an important but neglected
area of Hazardous waste disposal
GIPT 6th April
2019